** Shipping lead time ONE - TWO WEEKS for in stock items (Not built to order items). Backordered items are noted on product page.**
Exchanges or Canceled Orders
No exchanges after 30 days.
Parts must be in new condition.
Exchange shipping charges are the responsibility of the customer.
Packaging the products correctly to avoid damage in transit is responsibility of the customer.
There will be a 10% assessed charge for the work involved
Cancellations must be via e-mail to Orders@skysoffroaddesign.com.
Cancellations must include an order number.
Cancellation of already processed/packaged orders will be charged a 20% fee (excluding shipping) in order to cover the immense amount of time required to pull parts, process orders, and credit card fee's.
There will be a 10% assessed charge on any canceled order. It costs us to process a payment and to issue a refund, along with the hassle of chasing down orders and paperwork. If you are wanting to cancel an order that has not yet shipped you will incur a card processing fee period.
If you feel this is unfair, buy your parts elsewhere.