Shipping & Returns


All orders are subject to the lead times we have posted on the web site header. Some parts may be in process, but are expected to be available within the lead time. Shipping is the responsibility of the consumer, Shipping is calculated at check out based on a correct 5 digit zip code. Failure to enter your zip code correctly will stall processing your order and possibly add to shipping charges. All orders to Canada are shipped UPS with tracking information. Tracking numbers are sent when an package ships to the e-mail address the purchaser provided.

Shipping times given by carriers such as USPS "2 day shipping" are how long the carrier promises it will take ONCE IT LEAVES OUR WAREHOUSE. Be aware since the start of the pandemic all shipping companies have suspended their guarantees.

Sky's Offroad Design is not responsible for lost or damaged packages. In the event of a lost or damaged package, it is the responsibility of the receiver to follow UPS or USPS guidelines outlined on their respective web site. This is generally filing within 7 days and pictures of any damaged packages prior to opening them. Failure to follow these guidelines and provide the needed information to file the claim, will result in a no fault and no claim.

For Canadian shipments, our shipping charges DO NOT cover Canada’s customs, importation, and brokerage fees; you will be responsible for these.


  • When returning an item, it is your responsibility to make sure the parts are packed correctly to ensure they arrive safely to us undamaged. All powder coated returns MUST be wrapped individually to keep them from destroying their finish.
  • Damaged finishes are subject to additional charges.
  • Returned packages must meet UPS/USPS shipping requirement standards. This will generally include a new box with new packing material.
  • There are no refunds on shipping and handling charges.
  • All returns are subject to a 20% restocking fee. Returns are accepted only with a return authorization by Sky Manufacturing. Please contact us via E-mail for authorization. All returns must have invoice # printed on the outside of the package in large font.
  • No return on custom machined, fabricated or ordered parts we do not routinely carry.
  • Returns must be in original condition, no paint, no install, no damage.
  • Returns that have been installed or modified will be returned to the sender at their expense. Sky Manufacturing takes no responsibility for Shipping/Handling charges.
  • No returns for any reason after 30 days.
  • If a part is believed to be incorrect you will need to send the part back, at our expense, and you will be sent the correct part after review. If a product is required prior to our review process, you will need to purchase the replacement product until review is completed.
  • All parts that leave Sky Manufacturing are ran through a check list, and are in complete good condition when they leave. Packages that are damaged in transit and may have missing parts are the responsibility of the carrier, not of Sky Manufacturing. You must notify Sky Manufacturing within 7 days of package delivery date, and we will initiate a claim with the carrier. If replacement parts are required before the claim is final, you will need cover the cost of the replacement parts until the claim is final, at which time we will issue a credit to you.
  • You must notify Sky Manufacturing of missing or non-correct parts within 7 days of the package delivery date. Parts not disclosed within this time frame are the customers responsibility.
  • Any failure to return products believed incorrect will be at customers expense, including but not limited to shipping, handling, and products and will result in waiver of above Terms and Conditions.
  • Canceled Orders are subject to the Refund Policy